Introduction
Intelligent Document Processing (IDP) leverages AWS AI services to transform document-intensive workflows across industries. Building on the healthcare and financial services applications, IDP also delivers significant value in legal, supply chain, and government sectors by automating extraction, classification, and processing of critical information from unstructured documents.
Legal: Streamlining Contract Analysis
Legal teams spend hundreds of hours manually reviewing contracts. Missed clauses or obligations can result in compliance risks, missed deadlines, or liability issues.

Contract Ingestion
– Contracts are uploaded to Amazon S3, triggering a Step Functions workflow.
Text Extraction & NLP
– Amazon Textract parses PDFs/Word docs.
– Amazon Comprehend detects entities, clauses, and obligations (e.g., “force majeure,” renewal dates).
Search & Compliance
– Amazon Kendra indexes contracts for semantic search.
– Potentially non-compliant language is flagged for manual legal review.
Real-World Impact
AWS’s own Finance and Global Business Services team faced document challenges, with contract processing consuming 150+ employee hours monthly on manual data extraction into Excel. To eliminate this inefficiency, they built an automated platform using Amazon Textract and Amazon Comprehend that transformed their internal contract management operations.
Learn the complete implementation details in the AWS Machine Learning Blog: AWS Finance and Global Business Services builds an automated contract-processing platform using Amazon Textract and Amazon Comprehend | AWS Machine Learning Blog
Benefits
By leveraging NLP-driven contract analysis, organizations can:
- Accelerate compliance checks, such as identifying high-risk contracts.
- Automatically extract and compare key terms across all vendor contracts, ensuring regulatory compliance without the need for manual review.
- Improve operational efficiency through automated contract workflows, leading to:
- Faster deal closures
- More consistent risk mitigation
AWS IDP solutions enhance accuracy, efficiency, and scalability, helping legal and financial teams reduce manual effort while maintaining compliance.
Supply Chain: Automating Invoice Reconciliation
Manual invoice processing leads to mismatches with purchase orders, causing delayed payments and higher chances of disputes.

Document Ingestion & Extraction
– Vendor invoices are emailed to a monitored inbox and saved to Amazon S3.
– Amazon Textract (AnalyzeExpense API) extracts key fields like vendor name, line items, total amounts.
Workflow Orchestration
– AWS Step Functions orchestrates a multi-step process: parse invoice data, match with PO data in a database, and check for discrepancies.
Real-Time Analytics & Archival
– Approved invoices are logged in the ERP system and archived in S3.
– Amazon QuickSight or Amazon OpenSearch provides real-time dashboards on spend analysis and flagged discrepancies.
Facility management company Rekeep automated 75% of their document workflow using AWS AI, eliminating backlogs while accelerating supplier payments and strengthening compliance verification across operations. Examine their success story alongside other industry leaders in the Amazon Textract Customers showcase on AWS here Amazon Textract Customers | AWS.
Government: Digitizing Citizen Services
Government agencies have traditionally relied on manual processes for handling applications and identity verification. AWS AI-powered automation streamlines these workflows, improving efficiency while maintaining accuracy and compliance.
Automating Benefit Application Processing
AWS has demonstrated end-to-end automation for benefit enrollment applications, reducing the manual workload for agencies.

Submission Portal
– Citizens submit forms and supporting documents online, stored in Amazon S3.
Extraction & Verification
– Amazon Textract processes the forms.
Review & Notifications
– AWS Step Functions manages automated checks (e.g., verifying completeness).
Benefits
– Faster application processing, reducing delays in benefit determinations.
– Improved accuracy by reducing manual entry errors.
– Enhanced compliance with PII protection and data validation mechanisms.
Impact
– Reduces in-person verification requirements while ensuring security.
– Speeds up identity proofing for critical government services.
Financial services innovator Informed.IQ processes millions of loan applications and subsidy forms in real-time with Amazon Textract, extracting data from complex financial documents while maintaining strict security standards and SOC/ISO certifications essential for sensitive financial information. Witness Informed.IQ’s implementation details in the InformedIQ automates verifications for Origence’s auto lending using machine learning | AWS Machine Learning Blog.
Conclusion
IDP is transforming document workflows across healthcare, finance, legal, supply chain, and government sectors by leveraging AI to eliminate errors, accelerate processing, enhance compliance, and enable scalable operations without additional staffing.
– Legal: Automating contract analysis for efficient compliance reviews
– Supply chain: Eliminating invoice mismatches and disputes through automation
– Government: Digitizing citizen services for faster permit and benefit approvals
IDP benefits transcend cost savings—delivering deeper insights, faster decision-making, and enhanced customer experiences through real-time processing and automation.
Enhance Your Document Workflows
At Allata, we specialize in developing and implementing comprehensive IDP solutions on AWS that align with business objectives, compliance requirements, and security best practices. Our expertise in cloud-native architectures, AI/ML automation, and data-driven workflows ensures your organization can achieve:
– Faster, more accurate document processing
– Seamless integration with existing systems (EHRs, ERPs, CRMs, Case Management, etc.)
– Secure, scalable, and cost-effective automation
– Advanced analytics to uncover insights from your document data
Don’t let manual document processing continue to drain your resources and slow your business. Our team of experts will help you identify the highest-impact opportunities for automation, develop a tailored implementation strategy, and guide you through seamless integration with your existing systems.
Begin your journey and transform your document workflows with Allata and AWS!